WhatsApp message templates

Write the message once, with fill-in tags, and pick it whenever you send a listing or a collection.

Who it is for

Every planAgency ownerAgency adminAgency realtorIndependent realtor

Where to find it

  • Agency dashboard: Configuration › Content › Message templates
  • Realtor dashboard: Listings › Templates

How to do it

  1. On a listing or a collection, press ⋯ and Send with a template… (in a new collection's panel: Write it with a template…).

  2. Pick a template: Key Deal's (Standard is today's message), your team's or your own. Type the client's name, change anything, then Copy message or WhatsApp.

  3. To write your own: + New template, a name, when it is offered (one listing, several, or both) and the text. Tags like {client first name} and {listings} fill themselves in; the preview shows how it reads.

  4. Owners and admins can tick Share with the whole team. Everyone uses the team's templates; only owners and admins change them.

Or ask Claude

“Send Laya Courtyard to Ahmed with the Haven't heard from you template”

With the Key Deal connector, Claude does the same from a sentence. How the connector works

More in Sharing with clients

Every answer in Sharing with clients

Try it on your own listings.

Start free, with no card. Everything in this help centre works from your first day.